We know that you want to remain in charge of your personal data as well. As a client, you are in charge of your travel planning. We value your trust and make it a high priority to ensure the security and confidentiality of the personal data you provide to us. It is a responsibility that we take very seriously.
We at BCT strive to secure your data and ensure it is not used for any unlawful activities and/or purposes other than those you have given permission. We do so by enforcing data privacy and protection in our design phase. This concept is endorsed by the leadership group and the entire team. We recommend you review this Notice and become familiar with it.
By providing personal data to BCT, you agree that this Notice will apply to how we handle your personal data. Furthermore, you consent to us collecting, processing, and disclosing your personal data where the lawful basis for the same is a contractual necessity. Under any other circumstance, we shall collect your consent before collecting, processing, or sharing your data. If you do not agree with any part of this Notice, you must not provide your personal data to us.
If you do not provide us with your personal data, or if you withdraw the consent that you have given under this Notice, this may affect our ability to provide services to you or negatively impact the services we can provide to you.
With respect to General Data Protection Regulation 2016/679 (“GDPR”), we have taken the relevant steps to ensure compliance. We are committed to upholding the data privacy rights of our customers who are residents of the European Union by ensuring compliance.
What data is collected & its utilization
In order to process the service requested and to ensure that your travel arrangements meet your requirements we need to use the information you provide. We collect data whenever you avail a service from us.
We take full responsibility for ensuring that proper security measures are in place to protect your information. Under GDPR, the lawful basis for our processing activities falls under contractual necessity or legitimate interest. In situations where you share information regarding health concerns, the lawful basis is of vital interest. Your consent, our processing activities, and the data involved are clearly documented.
We predominantly process the following types of personal data about you:
The purposes for which we collect personal data include:
With whom is your personal data shared
We do not and will not sell, rent out or trade your personal data. We must pass the information on to our partners such as airlines, hotels, transport companies immigration departments, government authorities, etc. depending on the service provided to you. Our partners are professional and reputed firms that are leaders in their respective domains. Where data is shared, we take necessary steps to ensure confidentiality by implementing measures such as data pseudonymizing, wherever feasible. The information may also be provided to security or credit checking companies, and public authorities such as customs/immigration if required by them, or as required by law.
What are cookies and do we use them
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.
If you would like to restrict or block the cookies which are set by us, or any other website, you can do this through your browser settings. You can opt-in or opt-out of our cookies by selecting the appropriate options on our cookie pop-up that appears on the website. For information on how to delete or restrict cookies on your mobile phone refer to your handset manual. Please be aware that restricting cookies may impact the functionality of our website.
We want you to feel confident about working with us to plan and purchase your travel, so we are committed to protecting the information we collect. We have detailed policies and procedures in place to ensure confidentiality and rightful use of the data. We have implemented appropriate administrative, technical, and physical security procedures. We review our information collection, storage, and processing practices periodically. We have physical security measures and access control systems to guard against unauthorized access. We restrict access to personal data to those who require access for fulfillment of service. Access permissions are subject to strict contractual confidentiality obligations
We retain your data for the duration of your association with us as the data that we retain is necessary for the completion of our services and for improving your experience as a customer. You can request the erasure of your data once you wish to end your association with us. At this point, your personal data will be removed from our internal servers and storage
Under GDPR, we are liable to report a significant data breach to the concerned parties within 72 hours of discovery. We ensure that security measures are in place in order to ensure that a data breach is identified and the necessary mitigation actions are implemented immediately. We have defined policies and standard operating procedures with respect to data breach identification, mitigation, and reporting.
Should a child whom we know to be under 16 send personal data to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent or consent from a guardian in order to fulfill their request
We do not intend our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes in accordance with our contractual terms. We do not collect or store any of your credit card information. All payments you make for the purchase of our services using your credit card are securely processed by the concerned banks/payment gateway.
Your rights in subject to the personal data
As Data Subjects, under GDPR, you are entitled to:
You can request any of these features and any other queries regarding your data by emailing us at email@example.com. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests.
We reserve the right to deny you access for any reason permitted under applicable laws. Such exemptions may include national security, corporate finance, and confidential references.
Pertaining to your right to be forgotten i.e. erasure of your personal data, we will remove your personal data from our storage sources. However, logs of transactions between you and the services we provide will be retained for internal audits and similar purposes.
You must always provide accurate information and you agree to update it whenever necessary. You also agree that, in the absence of any update, we can assume that the information submitted to us is correct.
In any of the situations listed above, we may request that you prove your identity by providing us with a copy of a valid means of identification for us to comply with our security obligations and to prevent unauthorized disclosure of personal data.
We are aware of some individuals and organizations who are not associated with BCT Travel Agency, sending emails or otherwise contacting candidates to make fraudulent offers of employment with BCT Travel Agency. These people and organizations may request personal data or money from you in order to process the application. We would strongly advise you not to provide your bank account or credit card details as part of an employment application.
We would like to advise all candidates applying for positions with BCT Travel Agency to be aware of fraudulent emails and websites and to notify you of the following:
BCT Travel Agency only advertises for job vacancies through the following websites:
Our recruitment department will never email you from personal email accounts such as Hotmail, Yahoo, or Gmail. BCT Travel Agency email addresses always end in “@bcttravels.com” BCT Travel Agency never charges fees for recruitment or visa processing or recruitment deposit. BCT Travel Agency will never make a job offer without meeting a candidate face to-face or via video conference / Skype. If you are asked for money as part of any BCT Travel Agency recruitment, please do not pay and report it to firstname.lastname@example.org with all accompanying e-mails and documents.
Thank you for using the services of BCT Travel Agency and its subsidiaries!